This is a monthly storage agreement between The Wee Storage Company and the Customer.

These Terms and Conditions are accepted during customer sign-up. Please read them carefully. By signing up, making payment and/or moving Goods into a Unit operated by The Wee Storage Company, the Customer agrees to be bound by these Terms and Conditions.

Facility Owner: The Wee Storage Company
Office Address: 1 Tuphall Road, Hamilton, ML3 6TA
Email: info@weestorage.co.uk
Telephone: 07933 079818

Please advise us immediately if your contact details, including your address, telephone number or email address, change.

Contract type: This is a monthly rolling storage agreement which continues automatically from month to month until cancelled in accordance with these Terms and Conditions.

Notice period: The Customer must provide a minimum of two weeks' notice to cancel their storage. Notice may be provided by email or telephone. The Customer remains responsible for all Storage Fees due until the agreed Termination Date.

On the final day of the rental period, the Customer must completely empty the Unit and vacate it no later than 6:00pm, unless otherwise agreed in writing with The Wee Storage Company. The Unit must be left unlocked, clean and empty, with any padlock and key supplied by The Wee Storage Company left inside the Unit or in another location instructed by The Wee Storage Company.

The Customer owns or is authorised to store the Goods.

Storage Fees must be paid in advance and on time.

If the Customer fails to comply with this Agreement, The Wee Storage Company has certain rights which may include restricting access to the Unit and, where legally permitted and in accordance with this Agreement, removing, selling or disposing of Goods.

The Customer must keep the Unit secure.

The Customer must not store hazardous, dangerous, illegal, stolen, perishable, environmentally harmful or explosive Goods.

The Customer must check that the Unit is suitable for storing the Goods.

Goods are stored at the Customer's risk. The Wee Storage Company does not provide insurance for Goods. The Customer is responsible for deciding whether to arrange appropriate insurance cover.

The Wee Storage Company may collect, use and share the Customer's personal information in accordance with applicable data protection law, its Privacy Notice and these Terms and Conditions, including where appropriate in connection with non-domestic rates.

1.

So long as all fees are paid up to date, the Customer:

(a) is licensed to store Goods in the Unit allocated to the Customer by The Wee Storage Company from time to time and only in that Unit;

(b) is deemed to have knowledge of the Goods in the Unit; and

(c) warrants that they are the owner of the Goods in the Unit and/or are legally authorised to deal with them in accordance with this Agreement as agent for the owner.

2.

The Wee Storage Company:

(a) does not have and will not be deemed to have knowledge of the Goods;

(b) is not a bailee, custodian or warehouseman of the Goods and the Customer acknowledges that The Wee Storage Company does not take possession of the Goods;

(c) does not grant any lease or tenancy of the Unit; and

(d) provides Unit sizes that are approximate and there may be small variations between the actual dimensions and advertised size. By entering into this Agreement, the Customer accepts the actual size and dimensions of the Unit allocated.

3.

The Customer is responsible for paying:

(a) the Storage Fee, being the amount displayed by The Wee Storage Company at the time of booking, otherwise agreed with the Customer, or most recently notified to the Customer by The Wee Storage Company. The Storage Fee is payable in advance on the first day of each monthly storage period ("Due Date"). It is the Customer's responsibility to ensure payment is made on time and in full;

(b) a Cleaning Fee where applicable under this Agreement;

(c) reasonable costs incurred by The Wee Storage Company in collecting overdue or unpaid Storage Fees or enforcing this Agreement where lawfully recoverable; and

(d) government taxes or charges, including VAT where applicable, levied on supplies made under this Agreement.

4.

If any amount owing under this Agreement is not paid when due, subject to applicable law, The Wee Storage Company may:

(a) restrict access to the Unit and Facility until overdue amounts and applicable charges have been paid;

(b) where reasonably necessary and legally permitted, enter the Unit, inspect it and/or move Goods to another Unit or location; and

(c) where the requirements of this Agreement and applicable law have been satisfied, exercise its rights concerning Goods left in storage, including sale or disposal under Conditions 5 to 8.

5.

On expiry or termination of this Agreement, if the Customer fails to remove all Goods, The Wee Storage Company may treat the Goods as abandoned after providing appropriate notice in accordance with this Agreement and applicable law.

6.

Before selling or disposing of Goods due to non-payment or abandonment, The Wee Storage Company will issue formal notice to the Customer using the most recent email address supplied by the Customer.

The Wee Storage Company may additionally attempt to contact the Customer by telephone, SMS or another contact method held on the account.

If the Customer fails to resolve the matter within the period stated in the notice, and The Wee Storage Company is legally entitled to do so, it may commence the process of selling or disposing of the Goods.

7.

Any sale proceeds will first be applied against reasonable removal, storage and sale costs and then against amounts lawfully owed by the Customer.

Any remaining balance will be held for the Customer without interest.

8.

Where abandoned Goods are unsaleable, unsafe, have no meaningful commercial value or would cost more to sell than they are reasonably likely to realise, The Wee Storage Company may dispose of those Goods where legally permitted.

9.

Items left unattended in common areas or outside the Customer's Unit may be moved and, where reasonably necessary, disposed of by The Wee Storage Company.

10.

The Customer may access the Unit during the Access Hours applicable to the relevant Facility.

Access Hours may vary between locations.

The Wee Storage Company may temporarily vary or restrict access where reasonably necessary for security, maintenance, emergency, legal or operational reasons.

11.

Only the Customer or persons authorised or accompanied by the Customer ("Agents") may access the Unit.

The Customer is responsible for the actions of their Agents.

12.

The Wee Storage Company may refuse or restrict access where money is overdue or where access may reasonably create a safety, security or legal risk.

13.

The Customer must not share access codes, keys or other security credentials except with an authorised Agent.

The Customer is responsible for maintaining the security of all access information supplied to them.

14.

The Customer authorises The Wee Storage Company and its agents or contractors to enter the Unit and, where reasonably necessary, remove or break a lock:

(a) on reasonable prior notice to inspect, maintain, repair or alter the Unit or Facility;

(b) without prior notice in an emergency;

(c) to prevent injury or damage;

(d) where prohibited Goods or prohibited use are reasonably suspected;

(e) where required by law or by a competent authority; or

(f) where reasonably necessary to exercise rights under this Agreement.

15.

The Wee Storage Company is not responsible for locking a Unit left unlocked by the Customer.

The Customer must close and secure gates, roller shutters, doors and other access points after entering or leaving the Facility where instructed to do so.

16.

The Customer must not store:

(a) inadequately protected perishable food;

(b) living creatures;

(c) combustible or flammable substances;

(d) firearms, explosives, weapons or ammunition;

(e) chemicals, radioactive materials, biological agents, asbestos, toxic waste or hazardous substances;

(f) items emitting fumes or strong odours;

(g) illegal, stolen, counterfeit, smuggled or otherwise unlawful Goods;

(h) environmentally harmful Goods or Goods presenting a risk to persons or property; or

(i) cash, jewellery, deeds, works of art, irreplaceable documents or exceptionally valuable or irreplaceable items unless expressly agreed otherwise in writing.

17.

The Unit is provided for storage purposes only.

The Customer must not:

(a) live, sleep, stay overnight or use the Unit as accommodation;

(b) use the Unit as an office or workplace or premises from which members of the public are served;

(c) use the Unit as a registered office, residential address or mailing address without prior written permission;

(d) cause nuisance, excessive noise, vibration, smells or disturbance;

(e) do anything which may adversely affect insurance relating to the Facility;

(f) paint, alter, drill into or attach anything to the Unit;

(g) connect utilities without authorisation;

(h) damage the Unit or Facility; or

(i) obstruct access routes, gates, parking areas, corridors or common areas.

Use of a Unit for living or sleeping accommodation is strictly prohibited and may result in suspension of access and/or termination where legally permitted.

18.

The Customer must keep the Unit clean and in good condition.

The Wee Storage Company may recover reasonable costs of cleaning, repair, restoration or waste disposal resulting from the Customer's use of the Unit.

19.

The Customer and their Agents must use reasonable care at the Facility, respect other customers and comply with reasonable safety and security instructions.

20.

This Agreement does not create a tenancy or right to exclusive possession of a particular Unit.

The Wee Storage Company may reasonably relocate the Customer to another Unit that is not materially smaller where operational, maintenance, safety, security or emergency circumstances require it.

The Wee Storage Company is not responsible for the Customer's removal or relocation costs unless expressly agreed otherwise in writing.

21.

The Customer is responsible for ensuring that the Unit is suitable for the Goods being stored.

22.

The Wee Storage Company may refuse particular Goods or require Goods to be removed where their storage reasonably presents a safety, security, legal or property risk.

23.

The Customer must notify The Wee Storage Company as soon as reasonably practicable of changes to their address, telephone number or email address.

24.

The Wee Storage Company will not be responsible for inability to access the Facility resulting from circumstances outside its reasonable control, temporary maintenance, emergencies, safety or security requirements, legal requirements or the Customer's breach of this Agreement.

Nothing in this Agreement excludes liability that cannot legally be excluded.

25.

Goods are stored at the Customer's risk.

Subject to applicable law, The Wee Storage Company's liability for loss of or damage to Goods is limited to £100 in total unless such liability cannot lawfully be excluded or limited.

Nothing in this Agreement excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or another liability that cannot legally be excluded.

26. INSURANCE

The Wee Storage Company does not provide insurance for Goods.

The Customer is responsible for deciding whether to obtain insurance and ensuring any insurance obtained provides appropriate cover.

The Wee Storage Company does not provide insurance advice.

27.

The Customer is responsible for loss, damage, costs, claims or expenses reasonably incurred as a direct result of the Customer's use of the Unit, breach of this Agreement or damage caused by the Customer, their Agents or Goods, to the extent legally permitted.

28.

The Customer must comply with applicable laws and regulations relating to the Unit and Goods.

29.

Where The Wee Storage Company reasonably believes unlawful activity is taking place, it may take reasonable action including restricting access, contacting relevant authorities and complying with lawful requests from competent authorities.

30.

The Wee Storage Company will not be treated as being in breach for delays or failures resulting from circumstances outside its reasonable control.

31.

The Wee Storage Company collects and processes personal information about the Customer when the Customer makes an enquiry, registers for storage and throughout the storage relationship.

This may include the Customer's name, postal address, email address, telephone number, identification information, payment information, Unit details and dates of occupation.

The Wee Storage Company will process personal information in accordance with applicable data protection legislation, including the UK GDPR and Data Protection Act 2018, and its Privacy Notice.

Personal information may be processed where necessary to administer this Agreement, manage the Customer's account, process payments, communicate with the Customer, maintain security, recover outstanding amounts, comply with legal and regulatory requirements and deal with matters concerning non-domestic rates.

Where required or otherwise lawfully permitted, relevant information may be disclosed to public authorities including local authorities and Assessors.

In particular, information relating to the Customer's identity and occupation of a Unit may be supplied to the relevant local authority and/or Assessor for purposes connected with valuation, administration and collection of non-domestic rates.

The Wee Storage Company will only share personal information where it has an appropriate lawful basis under applicable data protection legislation.

32.

Where the Customer has separately agreed to receive marketing communications, The Wee Storage Company may use the Customer's contact information for those purposes. The Customer may opt out at any time.

32A. NON-DOMESTIC RATES AND CUSTOMER RESPONSIBILITY

The Customer acknowledges that the Unit and/or the Customer's occupation or use of the Unit may be entered in the Valuation Roll and may give rise to a Non-Domestic Rates account in the Customer's name.

The Wee Storage Company may be required, or otherwise lawfully permitted, to provide information concerning the Customer's occupation of the Unit to the relevant local authority, Assessor, valuation authority or other competent public authority.

Information supplied may include the Customer's name, address, contact details, Unit number or description, date of occupation, date of vacation and other information reasonably required for non-domestic rating purposes.

Any liability for Non-Domestic Rates and any entitlement to exemption or relief is determined by the relevant local authority and/or Assessor under applicable law.

The Wee Storage Company does not guarantee that the Customer will qualify for any particular exemption or relief and is not responsible for any Non-Domestic Rates, penalties, interest, recovery costs or other charges resulting from the Customer failing to apply for relief, failing to respond to correspondence or providing inaccurate or incomplete information.

33.

Notices between The Wee Storage Company and the Customer may be delivered by email, telephone, SMS, post or by hand, except where applicable law requires otherwise.

The Customer may provide cancellation notice by email or telephone.

Formal notices concerning default or abandoned Goods will normally be sent to the latest email address supplied by the Customer.

34.

Either party may terminate this Agreement by giving at least two weeks' notice.

The Customer may give cancellation notice by email or telephone.

The Agreement continues until the agreed Termination Date and the Customer remains responsible for Storage Fees due until that date.

For serious breaches, including unlawful activity, living or sleeping in the Unit or serious safety or security breaches, The Wee Storage Company may terminate immediately where legally permitted.

The Customer must completely remove all Goods and vacate the Unit by 6:00pm on the Termination Date unless otherwise agreed.

The Unit must be left clean and empty and any supplied padlock and key must be left inside the Unit or as otherwise instructed.

35.

The Customer should inspect Goods when removing them and notify The Wee Storage Company of alleged loss or damage as soon as reasonably practicable.

36.

Obligations concerning outstanding money, liability, abandoned Goods, data and other provisions intended to continue will survive termination.

37.

The Wee Storage Company may vary Storage Fees or these Terms by providing reasonable written notice.

Material changes will normally take effect from a Due Date falling at least 28 days after notice is given.

38.

This Agreement constitutes the storage agreement between the Customer and The Wee Storage Company, subject to rights that cannot legally be excluded.

If any provision is held invalid or unenforceable, the remaining provisions will continue so far as legally possible.

The Customer may not transfer their rights or possession of the Unit without written permission.

39. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of Scotland.

Subject to mandatory consumer rights, the Scottish courts shall have jurisdiction in relation to disputes arising from this Agreement.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCEPTING THEM, MAKING PAYMENT AND/OR MOVING GOODS INTO THE UNIT, YOU AGREE TO BE BOUND BY THEM.

I/we acknowledge that I/we have had the opportunity to read these Terms and Conditions.

I/we understand that The Wee Storage Company does not provide insurance for Goods and that I/we am/are responsible for deciding whether to arrange insurance.

I/we consent to receiving service-related correspondence from The Wee Storage Company using the contact details supplied.

I/we agree to be bound by this Agreement.